\nOverview\n\nWe deeply care about helping our customers get the value out of May Mobility. We’re looking for a Senior Customer Success Manager who is passionate about our product, results-driven, and excited to partner directly with customers to help them achieve their transportation goals with May Mobility. As one of our first Customer Success teammates, you’ll be a key member of the team, helping us define and grow the role itself. This role reports to the Director, Customer Success. \n\nJob Responsibilities\n\nYou will focus on both systems-level work and hands-on customer-facing work, including:\n\n\n* Establishing meaningful strategic, long-term business relationships with our customers\n\n* Helping co-create CS systems and processes - i.e. customer journey, customer maturity model plan, cross-functional touchpoints - - that act as a growth engine at May Mobility\n\n* Working with our customers to understand their business goals and identify the tactics, strategies, and best practices needed to achieve them\n\n* Onboarding and educating our customers to ensure they implement May Mobility in alignment with their goals and our best practices\n\n* Successfully developing and delivering educational content while tracking progress\n\n* Creating and executing against external project plans for customer deployments\n\n* Collaborating with internal cross-functional teams such as engineering, marketing, and sales to implement a plan of success for each customer\n\n* Focusing on ways to increase retention - - including surfacing expansion opportunities\n\n* Collecting product feedback and channeling it to the Product Team\n\n\n\n\nQualifications and Skills \n\n\n* 5+ years experience in Customer Success with direct customer-facing experience\n\n* Bachelor's Degree\n\n* Experience with problem-solving in a customer-facing environment\n\n* Experience working cross-functionally with Engineering, Sales, Marketing, Product, and external partners\n\n* Excellent verbal and written communication skills with the ability to explain complex and technical topics in an easily understood manner\n\n\n\n\nPhysical Requirements\n\n\n* Standard office working conditions which includes but is not limited to:\n\n\n\n* Prolonged sitting\n\n* Prolonged computer use\n\n\n\n* Travel requirements - up to 25% \n\n\n\n\nRemote role based out of Ann Arbor, MI\n\n\n* Remote employees work primarily from home or an alternative work space. \n\n\n\n\nPlease note that this salary range is based on a Michigan-based employee.  Our salary ranges can vary depending on location. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Senior and Sales jobs that are similar:\n\n $55,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nAnn Arbor, Michigan, United States

\nOverview\n\nWe are looking for a Payable & Expense Analyst to add to our Accounting team. We are looking for a candidate that thrives on details and accuracy, adhering to and interpreting policies, and enjoys analyzing data and challenging findings with various stakeholders. This role will work cross-functionally through supporting the accounts payable and expense reporting processes.  This role reports to the AP & Treasury Operations Manager. \n\nJob Responsibilities\n\nAccounts Payable Responsibilities\n\n\n* Ensure accuracy of vendor invoices and record them in the accounting system with proper coding and ensure sufficient documentation is always maintained\n\n* Mark bills as paid in the accounting system\n\n* Review automatic payments and credit card payments to ensure proper recording, documentation, and appropriateness of payments\n\n* Manage billing inquiries, such as payment methods and payment remittances\n\n* Assist with bank and credit card reconciliations\n\n* Assist with monthly financial reporting and provide analytical support\n\n\n\n\nExpense Reporting Responsibilities\n\n\n* Manage employee expense reporting process through a detailed review of employee expense report submissions and ensuring compliance with applicable internal purchasing and travel policies\n\n* Verify accuracy of accounting treatment for all expense reporting transactions\n\n* Facilitate reminders to ensure timeliness of expense reporting\n\n* Confidence in communication with all levels of the company with the ability to ask challenging questions related to employee expenses\n\n* Ability to balance policy adherence while maintaining strong relationships with individuals across all departments\n\n* Support employee credit card administration with manager and ensure proper setup on the employee expense reporting system\n\n\n\n\nQualifications and Skills\n\nRequired\n\n\n* Minimum 2 years of general accounting or accounts payable experience\n\n* Bachelor’s degree in Accounting, Finance, Economics, or 2 years of additional relevant experience\n\n* Ability to work independently and as part of a team\n\n* Exceptional problem-solving skills\n\n* Strong working knowledge of Excel\n\n* Proficiency in accounting systems and software\n\n* Excellent attention to detail\n\n* Excellent organizational skills\n\n* Excellent written, verbal and interpersonal communication skills\n\n* Ability to diplomatically approach team members to discuss sensitive financial matters\n\n* Ability to use professional judgment to escalate matters when necessary\n\n* Flexibility and ability to display sound judgment while operating in a fast-paced environment\n\n\n\n\nPreferred\n\n\n* Experience using NetSuite ERP\n\n* Experience with expense reporting tools a plus\n\n* Experience with Zip (procure to pay tool) a plus\n\n\n\nPhysical Requirements\n\n\n* Standard office working conditions which includes but is not limited to:\n\n\n\n* Prolonged sitting\n\n* Prolonged standing\n\n* Prolonged computer use\n\n* Lift up to 50 pounds\n\n\n\n\n\n\n\n* Remote role based out of Ann Arbor, MI\n\n\n* Remote employees work primarily from home or an alternative work space.\n\n\n\n\n\n* Travel requirements - expectations 5-10% etc\n\n\n\n\nPlease note that the listed salary is based on a position located in Michigan.  Our salary ranges can vary for different locations in the United States. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Travel and Accounting jobs that are similar:\n\n $80,000 — $130,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nAnn Arbor, Michigan, United States

\nYour opportunity to drive success:\n\nMay Mobility is entering an exciting phase of growth as we expand our first-of-its-kind autonomous shuttle and mobility services across the nation. We are looking for a  Senior Safety Engineer.  This role functions as the safety champion in the company. This includes empowering a safety culture, coordinating safety assessments, support in defining architectures, and driving the team in these activities to successful execution. May is committed to safety and is looking to bolster its existing safety team. This is a crucial role within the organization and May Mobility encourages candidates that exceed the experience and leadership requirements to apply.\n\nResponsibilities\n\n\n* Define a functional safety concept from safety goals and safety cases according to UL4600 and ISO 26262.\n\n* Create and confirm the detailed functional safety plan according UL4600 and ISO26262 including a schedule to hit the company’s product launches\n\n* Planning and coordinating the functional safety activities with product managers, development team, suppliers and customers up to the achievement of the safety goals on products.\n\n* Own and manage the safety plan and ensure that the schedule and required artifacts are met\n\n* Train and coach the development team through every aspect of the safety plan through appropriate process and methods\n\n* Create, maintain and review safety work products such as HARA, FTA, FMEA, SPFM/LFM, PMHF, and DFA.\n\n* Communicate with all required stakeholders to identify and define technical/ system requirements, safety requirements tied to the safety goals.\n\n* Ensuring that functional safety confirmation measures such as audits and assessments are planned and completed.\n\n* Excellent communication and presentation skills.\n\n* Hands-on with an analytical mindset and a proven track record of problem-solving.\n\n* An enthusiasm for cutting-edge innovation in self-driving technologies and safety products\n\n\n\n\nRequired Qualifications:\n\n\n* Bachelor's degree or equivalent experience. Engineering, Computer Science or highly technical degree preferred\n\n* A minimum of 2+ years of prior experience as a safety engineer with ISO 26262 and SOTIF (ADAS or ADS relevant experience a plus).\n\n* A minimum of 5+ years of technical safety experience with generating work products for compliance to safety standards ISO 26262, SOTIF, or aerospace related.\n\n* A high level of initiative and activation. Must be able to enthusiastically take on challenges, including those peripheral to core responsibilities when needed for project success.\n\n* Ability to clarify and document fuzzy requirements and challenges such that a project team can efficiently and effectively solve problems.\n\n* An ability to clearly and concisely communicate technical concepts including root cause analysis, technical challenges and their solutions, and results backed by data.\n\n* An ability to communicate effectively with both technical and non-technical people and teams.\n\n* Understanding of software and hardware development life cycles, integration processes, and test/validation complexity \n\n\n\n\nPreferred Qualifications:\n\n\n* Master’s degree in Computer Engineering, Electrical Engineering, or similar field\n\n* 7+ years of experience in Safety Engineering\n\n* Functional Safety Engineer/Professional/Expert Certification\n\n* Experience leading teams through buying, creating, or integrating Functional Safety Qualified software packages\n\n* Proven track record as a Functional Safety Engineer through a complete product lifecycle\n\n* Tool Qualification Experience\n\n* Experience with ADAS integration\n\n* Experience with requirements management and tools (e.g., Polarion, Jama)\n\n* Experience in the AV space\n\n\n\n\nBenefits and Perks\n\n\nComprehensive healthcare suite including medical, dental, vision, life, and disability plans. Domestic partners who have been residing together at least one year are also eligible to participate! \n\nHealth Savings and Flexible Spending Healthcare and Dependent Care Accounts available.\n\nRich retirement benefits, including an immediately vested employer safe harbor match.\n\nGenerous paid parental leave with immediate eligibility as well as a phased return to work. \n\nFlexible vacation policy in addition to 15 paid company holidays.\n\nCompetitive salary and equity program as well as a bonus program. \n\nDaily catered lunches and snacks for onsite employees \n\nEmployee Work Perk Stipends for hybrid and remote employees\n\nTotal Wellness Program providing numerous resources for overall wellbeing   \n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Senior and Engineer jobs that are similar:\n\n $60,000 — $100,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nAnn Arbor, Michigan, United States