TULA Skincare is hiring a Remote Manager CRM Operations
\nThe CRM & Loyalty team at TULA is looking for a Manager, CRM Operations who will maintain day-to-day operations for our CRM and loyalty initiatives. This role will support all aspects of CRMโsetup and deployment of email & SMS, dynamic content & personalization efforts, audience creation and creative briefing. Youโre a highly motivated and collaborative self-starter and attracted by the opportunity to have a significant and measurable impact on a fast-growing organization that focuses on creating inspiring and engaging consumer experiences. This role reports to the Sr. CRM Manager and is fully remote with some expected travel for business and team offsites throughout the year.\n\nKey Responsibilities: \n\n\n* Own the day-to-day CRM operations and ensuring that all campaigns are deployed on time to the appropriate audience(s)\n\n* Works closely with CRM & Data teams to create campaign segments, refine segmentation to achieve marketing goals and verify segmentation accuracy\n\n* Support creative briefing for CRM & loyalty marketing efforts \n\n* Suggest strategic optimizations for CRM initiatives including journeys, dynamic content and personalization\n\n* Thoroughly QA email & SMS messages for accuracy and to meet deliverability standards \n\n* Ability to build complex marketing automations in an omni-channel marketing platform or similar tool\n\n* Effectively problem-solve and troubleshoot issues, find solutions and optimize processes for efficiency\n\n* Assist with reporting, analytics and production of campaign performance readouts\n\n* Maintaining and updating go-to-market DTC plans\n\n* Ad hoc support to general ecommerce department - site, retention & loyalty, CX\n\n\n\n\nQualifications:\n\n\n* 5-8+ years of experience in CRM \n\n* Proficiency with marketing messaging platforms (ex: Listrak, Postscript)\n\n* Experience with email QA tools (ex: Email on Acid, Litmus)\n\n* Familiarity with CAN-SPAM/CASL/GDPR requirements\n\n* Capable of organizing and managing multiple projects simultaneously and meeting tight deadlines all while maintaining keen attention to detail\n\n* Proficient in GSuite apps and Microsoft Office\n\n\n\n\n\n* Strong interpersonal skills; written and verbal communication\n\n* Self-starter, entrepreneurial mindset with the ability to work independently while collaborating cross-functionally\n\n\n\n\nIn 3 months you will learn:\n\n\n* Become proficient in creating email and SMS campaigns within messaging platforms as well as an understanding and application of personalization and dynamic functionality.\n\n* Navigate the end to end process of creative briefing through communication deployment.\n\n* Understand and implement audience targeting and segmentation based on criteria that supports the overall business strategy.\n\n\n\n\nIn 6 months you will learn:\n\n\n* Expand skills in setting up and optimizing automation workflows, such as welcome series, abandoned cart messages, and re-engagement campaigns in order to nurture leads and boost conversions.\n\n* Gain proficiency in using analytics tools and techniques to derive insights from campaign and customer data, facilitating informed decision-making and strategy adjustments.\n\n* Explore new technologies, tools and channels to stay ahead of the curve and enhance campaign effectiveness.\n\n\n\n\nAbout TULA Skincare\nTULA, meaning โbalanceโ in Sanskrit, is a clean clinical prestige skincare and wellness brand built on the power of probiotic extracts, which are clinically proven to nourish, soothe, and balance skin. Founded by practicing gastroenterologist, Dr. Roshini Raj, TULA Skincare sits at the intersection of beauty and wellness and believes the same ingredients that are good for your body are also good for your skin. With a focus on being healthy and confident rather than perfect, TULA aims to inspire everyone to #EmbraceYourSkin. TULA Skincare was recently acquired by Procter & Gamble. TULA is a digitally native, social-first omni channel brand with DTC as a core capability and is also available through its beauty retail partners including Ulta Beauty, Sephora, Nordstrom, and Neiman Marcus in the US and internationally at Sephora Canada, in MECCAโs Australia and New Zealand markets, and at Space NK in the UK. For more information and the latest news on TULA Skincare, visit www.tula.com.\n\n**The anticipated base salary range for this position is $80,000-$95,000. Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based on geographic location. In addition to base salary, this position is eligible for participation in a competitive annual bonus with possibility for achievement based on performance and company results.\n\nIn addition, TULA offers a variety of benefits to eligible team members, including health insurance coverage, wellness and remote support programs, paid leave programs, education-related programs, Unlimited PTO, paid holidays, and others. Many of these benefits are subsidized or fully paid for by the company \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Travel, Microsoft, Marketing and Ecommerce jobs that are similar:\n\n
$67,500 — $100,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
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When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
TULA Skincare is hiring a Remote Senior Manager Social Media
\nKey Responsibilities\n\n\n* Lead overall channel and campaign strategy for key social channels in support of brand and business goalsโcurrent platforms include Instagram, Facebook, Threads and Twitter\n\n* Conceptualize and produce dynamic visual content, including asset creation and in-house photo shoots for social channels, as well as write and edit all social copy, adjusting tone of voice for each specific channel\n\n* Oversee content creation for short-form video platforms like TikTok + YouTube shorts alongside internal content creators\n\n* Collaborate cross-functionally with various teams to ideate, conceptualize and execute monthly campaign programming\n\n* Help administer and fulfill giveaways and other promotions\n\n* Collaborate on reporting and social listening requests to garner actionable insights\n\n* Establish the right KPI dashboards and reports, calculating and reporting out on these metrics in weekly, monthly and ad-hoc/campaign reviews, identifying underlying trends and actionable insights to continually improve\n\n* Proactively develop best practices and standards to ensure we can scale our social media strategy, including evaluating and integrating any software tools to help support\n\n* Serve as a key lead on the social team for ongoing projects and business priority needs that arise\n\n* Explore and research social platform updates and emerging platforms to uncover brand opportunities\n\n* Manage social content calendar and posting, maintaining brand look & feel consistencyโbriefing out content to outside content creators, creative digital partners, and in house content creators on a weekly/monthly basis\n\n* Conceive, pitch, negotiate, and manage social partnerships end to end to introduce TULA to new customers and enhance our brand positioning (i.e. giveaways, content plays, etc)\n\n* Review & approve all social content prior to publication \n\n* Manage a direct report (Social Media Associate)โprovides real time feedback that is actionable & ensuring clear goals & expectations are set that allows for direct report to grow\n\n* Partner with Social Media Associate to grow and moderate TULAโs online community, ensuring all responses to comments and queries in a timely and engaging manner, while managing a consistent yet distinct voice across social platforms\n\n* Serve as an in house content creator & online personality for the brandโcreating weekly videos for TikTok/Reels/Stories\n\n\n\n\nQualifications\n\n\n* 6 - 8 years of social media experience with beauty and/or direct to consumer brand experience preferred\n\n* Impeccable written communication skills, especially as it relates to brand and product storytelling on social\n\n* Experience managing a direct report is a plus\n\n* Elevated creative eye and aesthetic with skills in photo, video, and design preferred\n\n* Passion for exciting & engaging consumers\n\n* Have the ability to analyze metrics to drive actionable next steps\n\n* Are a quick-thinking, creative, hands-on, organized, problem-solver\n\n* Have a desire to flourish in fast-paced environment with an entrepreneurial spirit\n\n* Love pop-culture, skincare, health & wellness!\n\n\n \n\n#Salary and compensation\n
No salary data published by company so we estimated salary based on similar jobs related to Design, Video and Senior jobs that are similar:\n\n
$35,000 — $75,000/year\n
\n\n#Benefits\n
๐ฐ 401(k)\n\n๐ Distributed team\n\nโฐ Async\n\n๐ค Vision insurance\n\n๐ฆท Dental insurance\n\n๐ Medical insurance\n\n๐ Unlimited vacation\n\n๐ Paid time off\n\n๐ 4 day workweek\n\n๐ฐ 401k matching\n\n๐ Company retreats\n\n๐ฌ Coworking budget\n\n๐ Learning budget\n\n๐ช Free gym membership\n\n๐ง Mental wellness budget\n\n๐ฅ Home office budget\n\n๐ฅง Pay in crypto\n\n๐ฅธ Pseudonymous\n\n๐ฐ Profit sharing\n\n๐ฐ Equity compensation\n\nโฌ๏ธ No whiteboard interview\n\n๐ No monitoring system\n\n๐ซ No politics at work\n\n๐ We hire old (and young)\n\n
\n\n#Location\nNew York City, New York, United States
๐ Please reference you found the job on Remote OK, this helps us get more companies to post here, thanks!
When applying for jobs, you should NEVER have to pay to apply. You should also NEVER have to pay to buy equipment which they then pay you back for later. Also never pay for trainings you have to do. Those are scams! NEVER PAY FOR ANYTHING! Posts that link to pages with "how to work online" are also scams. Don't use them or pay for them. Also always verify you're actually talking to the company in the job post and not an imposter. A good idea is to check the domain name for the site/email and see if it's the actual company's main domain name. Scams in remote work are rampant, be careful! Read more to avoid scams. When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.