\nVotre Mission\nOffrir une approche de vente consultative à nos clients et réaliser des ventes additionnelles et croisées pour les aider à atteindre leurs objectifs commerciaux. Vous avez la capacité d'analyser en profondeur des logiciels complexes et vous prospérez en visant des objectifs ambitieux.\n\n\nVotre Quotidien\n- Établir et entretenir des relations avec de nouveaux clients et les clients actuels, en comprenant leur stratégie de croissance pour augmenter les revenus et atteindre leurs objectifs.\n- Atteindre et surpasser les objectifs de vente en identifiant les opportunités de croissance, en négociant des ventes additionnelles, des ventes croisées, et des renouvellements de contrats avec les clients.\n- Collaborer étroitement avec nos spécialistes de la formation et de l'implémentation pour assurer une transition en temps opportun et réussie de l'onboarding à l'adoption de notre solution.\n- Servir de point de contact pour les clients dans votre segment attribué et aider à résoudre les défis que vos clients pourraient rencontrer.\n- Effectuer des revues commerciales trimestrielles et annuelles avec les clients pour comprendre leur utilisation et atteindre les objectifs de croissance des clients.\n- Suivre un processus de gestion de compte et enregistrer toutes les activités dans notre CRM (Salesforce).\n- Garder vos connaissances du logiciel TrackTik à jour en exploitant les ressources internes et l'autoformation, afin que vous puissiez présenter efficacement les fonctionnalités et les mises à jour aux clients via des plateformes en ligne et lors de visites occasionnelles sur site.\n\n\nVos Compétences & Expérience\n- Plus de 3 ans d'expérience en tant que gestionnaire de comptes et/ou dans un rôle de développement commercial.\n- Un historique de dépassement des objectifs de vente dans un environnement B2B.\n- Dédié au succès des clients et passionné par le dépassement des attentes des clients.\n- À l'aise avec l'apprentissage et l'utilisation de logiciels complexes et capable de les présenter à des clients non techniques ; l'expérience des SaaS est un atout.\n- Une expérience avérée dans la formation des utilisateurs finaux sur des logiciels et technologies est un atout.\n- Maîtrise du français et de l'anglais exigée.\n\n\n--------------------------------------------------------------------------------------------\n\n\nYour Mission\nProvide a consultative sales approach to our clients and help perform up-sells and cross-sells to help them achieve their business objectives. You have the ability to deep dive into complex software and you thrive on ambitious targets.\n\n\nYour Day-to-Day\n- Establish and maintain relationships with new and current clients and understand their growth strategy to increase revenues and reach their objectives.\n- Achieve and surpass sales targets by identifying growth opportunities, negotiating up-sell, cross-sell, and contract renewals with clients.\nWork closely with our Training and implementation Specialists to ensure a timely and successful transition from onboarding to the adoption of our solution.\n- Operate as the point of contact for clients in your assigned segment and help resolve challenges that your clients might be facing.\n- Perform quarterly and yearly business reviews with clients to understand their usage and attain client growth objectives.\n- Follow an account management process and record all activities in our CRM (Salesforce).\n- Keep your knowledge of the TrackTik software up-to-date by leveraging internal resources and self-learning so that you can effectively present features and updates to clients via online platforms and occasional on-site visits.\n\n\nYour Skills & Experience\n- 3+ years experience as an account manager and/or in a business development role.\n- A track record of surpassing sales targets in a B2B environment.\n- Dedicated to client success and a passion for exceeding client expectations.\n- Comfortable learning and using complex software and presenting them to non-technical clients; SaaS experience is an asset.\n- Proven experience training end-users on software and technology is an asset.\n- Fluent in English; French and other languages are a strong asset.\n\n\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS and Sales jobs that are similar:\n\n $55,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nQuebec

\nIn July 2022, Trackforce Valiant + TrackTik combined to form the world's largest physical security workforce management SaaS company. Our technology provides physical security companies and corporations that employ guards with a single platform to manage their security workforce. We help improve response times, reduce administrative burdens, and lower costs.\n\n\nToday, Trackforce Valiant + TrackTik serves 3,000+ clients in over 45 countries. We have over 350 employees with offices in Montreal, San Diego, Paris, and London. However, we embrace being remote-first!\n\n\n\n\nNous recherchons un Responsable des opérations RH basé en France/à Paris pour couvrir notre activité internationale.\nLe candidat idéal accomplira une variété essentielle de tâches administratives en matière d'opérations RH principalement en France, au Royaume-Uni, en Afrique du Sud, en Belgique et au Luxembourg. Dans l'ensemble, le candidat retenu contribuera de manière significative à la croissance et au succès de notre organisation mondiale en fournissant un soutien précieux à l'équipe tout en favorisant un environnement de travail positif et inclusif.\n\n\nLe candidat idéal collaborera étroitement avec l'équipe mondiale des opérations RH et le directeur général de la zone EMEA.\n\n\nResponsabilités :\n• Fournir un soutien quotidien aux demandes ou requêtes internes et externes liées aux opérations RH.\n• Tenir à jour les dossiers de données relatives au personnel (paie, informations personnelles, congés, taux de rotation, etc.).\n• Administration de la paie pour nos entités internationales.\n• Aider à l'administration des avantages sociaux des employés, en veillant au respect des réglementations locales et en gérant les relations avec les prestataires de services d'avantages sociaux.\n• Aider à l'élaboration et à la mise en œuvre de politiques et procédures RH conformes aux normes internationales et aux réglementations locales.\n• Veiller à l'application et au respect cohérent des politiques dans tous les bureaux internationaux.\n• Soutenir le processus de recrutement/embauche en recherchant des candidats, en effectuant des vérifications de références, en aidant à la présélection, en émettant des contrats de travail, etc.\n• Gérer les problèmes quotidiens de relations avec les employés, y compris la résolution des conflits et la prise en charge des préoccupations des employés, et fournir des conseils et un soutien aux managers dans la gestion des problèmes de personnel.\n• Rester informé et assurer la conformité avec les lois et réglementations en matière d'emploi dans différents pays.\n• Collaborer avec les équipes juridiques et de conformité pour répondre aux exigences de conformité RH mondiales.\n• Gérer la discipline et le licenciement des employés conformément à la politique de l'entreprise.\n• Gérer les réunions avec les institutions représentatives du personnel (CSE).\n• Aider dans des projets RH ad hoc.\n• Contribuer au développement et à la mise en œuvre d'initiatives d'engagement des employés.\n\n\nExigences :\n\n\n• Bilingue - Français/Anglais.\n• Compréhension du droit du travail français.\n• Compréhension du droit du travail britannique.\n• Expérience avérée en tant que généraliste des opérations RH ou dans des ressources humaines pertinentes.\n• Connaissance des processus et meilleures pratiques en matière de ressources humaines.\n• Forte capacité à utiliser MS Office (en particulier MS Excel et MS PowerPoint).\n• Excellentes compétences en communication et en relations interpersonnelles.\n• Capacité à manipuler des données avec confidentialité.\n• Bonnes compétences organisationnelles et en gestion du temps.\n\n\nEnvironnement de travail :\n• Capacité à bien travailler sous pression et à assurer un suivi avec une forte attention aux détails.\n\n\n\n\n\nWorking at TrackForce Valiant TrackTik \n\n\nWe offer a flexible, and fully remote environment so that you can harmonize your personal life with the fantastic work you will do here. Our team is highly focused on delivering value for our customers. Our recent merger has enabled us to become the true market leader in the security workforce management software space. \n\n\nThe values we live by: \n- Foster Curiosity \n- Lead with empathy \n- Take Ownership and be accountable \n- Empower diversity \n- Be True and act with Integrity. \n\n\n#LI-Remote\n\n\nResearch shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and drive and do not meet all of the above, we encourage you to apply! \n\n\nTrackTik & Trackforce Valiant are proud champions of diversity, equity, belonging, and inclusion. We have a zero-tolerance policy for any form of discrimination against people in protected classes or based on prohibited grounds. All qualified applicants will receive fair consideration for employment in compliance with the applicable employment and human rights legislation. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS and SaaS jobs that are similar:\n\n $60,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nFrance

\nIn July 2022, Trackforce Valiant + TrackTik combined to form the world's largest physical security workforce management SaaS company. Our technology provides physical security companies and corporations that employ guards with a single platform to manage their security workforce. We help improve response times, reduce administrative burdens, and lower costs.\n\n\nToday, Trackforce Valiant + TrackTik serves 3,000+ clients in over 45 countries. We have over 350 employees with offices in Montreal, San Diego, Paris, and London. However, we embrace being remote-first!\n\n\nVotre rôle: En tant que coordonnateur(trice) de l’expérience, votre rôle à multiple facettes englobera le recrutement, l’expérience des employés, la coordination des événements, l’apprentissage et le perfectionnement, la gestion de bureau et le soutien de nos opérations de gestion du personnel à divers titres. \n\n\nResponsabilités: \n\n\nRecrutement: \nParticiper au processus de recrutement, de l’embauche des candidats à l’intégration. \nAssurer une expérience d’intégration positive et harmonieuse pour les nouveaux employés. \nCommuniquer et coordonner avec les candidats, les gestionnaires d’embauche et les ressources internes \n\n\nExpérience employé : \nContribuer à l’élaboration et à la mise en œuvre de programmes d’engagement des employés. \nFavoriser une culture positive en milieu de travail grâce à diverses initiatives. \nSoutien dans la planification, la coordination et l’exécution d’événements pour promouvoir l’engagement des employés et célébrer notre culture. \n\n\nGestion et développement du bureau: \nSuperviser les opérations de notre bureau de Montréal, assurant un environnement de travail propice et efficace. \nAider à maintenir les fournitures de bureau, les installations et les relations avec les fournisseurs. \n\n\nApprentissage et perfectionnement : \nAider à déterminer les besoins de formation et coordonner les calendriers, les tâches et les jalons d’intégration. \nSoutenir la mise en œuvre et la gestion des initiatives d’apprentissage. \nAider à surveiller les progrès du perfectionnement des employés et contribuer à l’évaluation du programme. \n\n\nSoutien des RH: \nAider à tenir à jour les dossiers et la documentation des employés. \nSoutenir les initiatives et les projets d’exploitation des personnes au besoin. \n\n\nQualifications: \nExcellent rôle pour tout candidat qui souhaite démarrer sa carrière dans les opérations et RH. Une expérience antérieure ou équivalente en recrutement, coordination d'événements et/ou développement de compétences est un atout.\nExcellentes qualités relationnelles et de communication. \nSouci du détail avec d’excellentes capacités organisationnelles et multitâches. \nCapacité de travailler en collaboration et de façon autonome pour maintenir des relations de travail positives. \nEnthousiaste à l’idée de contribuer à un milieu de travail positif et stimulant. \n\n\n--------------------------------------------------------------------------------------------\n\n\nYour Role: As an Experience Coordinator, your multifaceted role will encompass recruitment, employee experience, events coordination, learning and development, office management, and supporting our people operations in various capacities. \n\n\nResponsibilities: \nRecruitment: \nAssist in the recruitment process, from candidate sourcing to onboarding. \nEnsure a positive and smooth onboarding experience for new hires. \nCommunicate and coordinate with candidates, hiring managers and internal resources \n\n\nEmployee Experience: \nContribute to the development and implementation of employee engagement programs. \nFoster a positive workplace culture through various initiatives. \nSupport in the planning, coordinating, and executing events to promote employee engagement and celebrating our culture. \n\n\nOffice Management and Development: \nOversee our Montreal office operations, ensuring a conducive and efficient work environment. \nSupport in maintaining office supplies, facilities, as well as vendor relationships. \n\n\nLearning and Development: \nAssist in identifying training needs and coordinate calendars, tasks and onboarding milestones. \nSupport the implementation and management of learning initiatives. \nHelp monitor employee development progress and contribute to program evaluation. \n\n\nHR Support: \nAssist in maintaining employee records and documentation. \nSupport people operations initiatives and projects as needed. \n\n\n\n\nQualifications: \nGreat role for any candidate who wants to kick start their career in People operations. Previous experience or equivalent in recruitment, events coordination, and/or learning and development is a plus. \nStrong interpersonal and communication skills. \nDetail-oriented with excellent organizational and multitasking abilities. \nAbility to work both collaboratively and autonomously to maintain positive working relationships. \nEnthusiastic about contributing to a positive and engaging work environment. \n\n\n\n\n\n\n\nWorking at TrackForce Valiant TrackTik \n\n\nWe offer a flexible, and fully remote environment so that you can harmonize your personal life with the fantastic work you will do here. Our team is highly focused on delivering value for our customers. Our recent merger has enabled us to become the true market leader in the security workforce management software space. \n\n\nThe values we live by: \n- Foster Curiosity \n- Lead with empathy \n- Take Ownership and be accountable \n- Empower diversity \n- Be True and act with Integrity. \n\n\n#LI-Remote\n\n\nResearch shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and drive and do not meet all of the above, we encourage you to apply! \n\n\nTrackTik & Trackforce Valiant are proud champions of diversity, equity, belonging, and inclusion. We have a zero-tolerance policy for any form of discrimination against people in protected classes or based on prohibited grounds. All qualified applicants will receive fair consideration for employment in compliance with the applicable employment and human rights legislation. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS and SaaS jobs that are similar:\n\n $60,000 — $105,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n
\n\n#Location\nQuebec

\nIn July 2022, Trackforce Valiant + TrackTik combined to form the world's largest physical security workforce management SaaS company. Our technology provides physical security companies and corporations that employ guards with a single platform to manage their security workforce. We help improve response times, reduce administrative burdens, and lower costs.\n\n\nToday, Trackforce Valiant + TrackTik serves 3,000+ clients in over 45 countries. We have over 350 employees with offices in Montreal, San Diego, Paris, and London. However, we embrace being remote-first!\n\n\nYour Mission\nProvide a consultative sales approach to our clients and help perform up-sells and cross-sells to help them achieve their business objectives. You have the ability to deep dive into complex software and you thrive on ambitious targets.\n\n\nYour Day-to-Day\n- Establish and maintain relationships with new and current clients and understand their growth strategy to increase revenues and reach their objectives.\n- Achieve and surpass sales targets by identifying growth opportunities, negotiating up-sell, cross-sell, and contract renewals with clients.\nWork closely with our Training and implementation Specialists to ensure a timely and successful transition from onboarding to the adoption of our solution.\n- Operate as the point of contact for clients in your assigned segment and help resolve challenges that your clients might be facing.\n- Perform quarterly and yearly business reviews with clients to understand their usage and attain client growth objectives.\n- Follow an account management process and record all activities in our CRM (Salesforce).\n- Keep your knowledge of the TrackTik software up-to-date by leveraging internal resources and self-learning so that you can effectively present features and updates to clients via online platforms and occasional on-site visits.\n\n\nYour Skills & Experience\n- 2+ years experience as an account manager and/or in a business development role.\n- A track record of surpassing sales targets in a B2B environment.\n- Dedicated to client success and a passion for exceeding client expectations.\n- Comfortable learning and using complex software and presenting them to non-technical clients; SaaS experience is an asset.\n- Proven experience training end-users on software and technology is an asset.\n- Fluent in English; French and other languages are a strong asset.\n\n\n\n\n\nWorking at TrackForce Valiant TrackTik \n\n\nWe offer a flexible, and fully remote environment so that you can harmonize your personal life with the fantastic work you will do here. Our team is highly focused on delivering value for our customers. Our recent merger has enabled us to become the true market leader in the security workforce management software space. \n\n\nThe values we live by: \n- Foster Curiosity \n- Lead with empathy \n- Take Ownership and be accountable \n- Empower diversity \n- Be True and act with Integrity. \n\n\n#LI-Remote\n\n\nResearch shows that women and other underrepresented groups apply only if they meet 100% of the criteria of a job posting. If you have passion and drive and do not meet all of the above, we encourage you to apply! \n\n\nTrackTik & Trackforce Valiant are proud champions of diversity, equity, belonging, and inclusion. We have a zero-tolerance policy for any form of discrimination against people in protected classes or based on prohibited grounds. All qualified applicants will receive fair consideration for employment in compliance with the applicable employment and human rights legislation. \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS and Sales jobs that are similar:\n\n $50,000 — $92,500/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n