\nMemora Health works with leading healthcare organizations to make complex care journeys simple for patients and clinicians so that care is more accessible, actionable, and always-on. Our team is rapidly growing as we expand our programs to reach more health systems and patients, and we are excited to bring on a Senior Software Engineer.\n\nThe Senior Software Engineer role will have the critical responsibility of enhancing and evolving Memora's product architecture. The ideal candidate will be able to lead complex projects from start to finish and across multiple release cycles. Additionally, this role will work closely with engineering to tackle a wide variety of health care integration infrastructure needs and help build an efficient and scalable service, delivering quality features and a great customer experience Ideal candidates will not only be driven by the problem we are solving but also by the innovative approach and technology that we are applying to healthcare - looking to make a significant impact on healthcare delivery. We’re looking for someone with exceptional curiosity and enthusiasm for solving hard problems.\n\nPrimary Responsibilities:\n\n\n* Work closely with engineering as well as cross-org teams to tackle a wide variety of health care integration infrastructure needs and help build an efficient and scalable service, delivering quality features and a great customer experience.\n\n* Lead the design, development, deployment, and iteration of complex features, collaborating with Engineers, Customer Success, Product Managers, UX designers, and leadership\n\n* Enhance and evolve Memora's product architecture.\n\n* Collaborate closely with cross-functional teams to understand customer pain points and identify, prioritize, and implement re-usable integrations.\n\n* Promote product development best practices, supportability, and code quality, both through leading by example and through mentoring other software engineers\n\n* Keep current with emerging industry trends and technology to inform leadership and the Product Team\n\n\n\n\n \n\nQualifications (Required):\n\n\n* 7+ years experience in shipping enterprise-grade software products.\n\n* Experience leading complex projects from start to finish and across multiple release cycles, including conceptualization, product integration, deployment, monitoring, and upgrade\n\n* Ability to write readable, testable, and supportable code in JavaScript, TypeScript, Node.js (Express), or Python (Flask, Django, or FastAPI)\n\n* Experience with Authentication & Authorization frameworks / methods and Integrations.\n\n* Inclination toward test-driven development and test automation\n\n* Ability to collaborate with Product Management and Customer Success to clarify requirements, scope work, and drive product deliverables\n\n* Excels in mentoring junior engineers\n\n* Advanced understanding of DevOps practices and technologies (Docker, Kubernetes, CI / CD, release management)\n\n* Experience with security tooling in SDLC and Security by Design principles\n\n* Experience with observability and APM tooling (Sumo Logic, Splunk, Sentry, New Relic, Datadog, etc.)\n\n* B.S., M.S., or Ph.D. in Computer Science or other quantitative fields or related work experience\n\n\n\n\n \n\nQualifications (Bonus):\n\n\n* Experience with event driven architecture/technologies (RabbitMQ, Kafka, BullMQ, etc)\n\n* Experience with Nodejs build systems (rush, nx, vite, etc.)\n\n* Experience with Mirth Connect integration framework\n\n* Experience in health tech\n\n* Experience working at a startup\n\n\n\n\n \n\nThis position offers remote flexibility allowing employees to work from home in any of the following hubs: Seattle, WA; Bay Area, CA; New York City, NY; and Chicago, IL. \n\nWhat You Get:\n\n\n* An opportunity to work on a rapidly scaling care delivery platform, engaging thousands of patients and care team members and growing 2-3x annually\n\n* Enter a highly collaborative environment and work on the fun challenges of scaling a high-growth startup\n\n* Work alongside world-class clinical, operational, and technical teams to build and scale Memora\n\n* Shape how leading health systems and plans think about modernizing the care delivery experience for their patients and care teams\n\n* Improve the way care is delivered for hundreds of thousands of patients\n\n* Gain deep expertise about healthcare transformation and direct customer exposure with the country’s most innovative health systems and plans\n\n* Ownership over your success and the ability to significantly impact the growth of our company\n\n* Benefits including health, dental, and vision coverage, flexible work hours, paid parental leave, company retreats, Macbook, and a 401(k) plan with employer matching\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Python, DevOps, Senior, Junior and Engineer jobs that are similar:\n\n $65,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nMemora Health works with leading healthcare organizations to make complex care journeys simple for patients and clinicians so that care is more accessible, actionable, and always-on. As we expand our programs to reach more health systems and patients, we are excited to grow our Client Success Executive team.\n\nSenior Client Success Executives serve as trusted advisors to our clients and have the critical responsibility of ensuring the retention, continued growth, and referenceability of Memora’s strategic clients. The ideal candidate will serve as a credible thought partner with Memora initiative leaders and superusers. Additionally, this role will work closely with Implementation, Product, and Growth colleagues to ensure clients maximize their value from their partnership with us. Finally, this role will work closely with the Head of Client Success to lead strategic projects to support the long-term growth and success of Memora’s Client Success team.\n\nIdeal candidates will be driven by the problem we are solving but also by the innovative approach and technology that we are applying to healthcare - looking to make a significant impact on healthcare delivery. We’re looking for someone with exceptional curiosity and enthusiasm for solving hard problems.\n\nPrimary Responsibilities:\n\n\n* Client Management Responsibilities\n\n\n\n* Own a portfolio of large, strategic accounts and hold primary relationship management with department-level clinical and administrative leaders\n\n* Develop relationships with senior- & executive-level leaders for long term account stability and growth\n\n* Develop and manage an annual account plan to proactively identify strategic objectives and actions in collaboration with internal partners (e.g., Sales, Product, Marketing) and clients\n\n* Lead recurring (e.g., monthly/bi-monthly/weekly) check-ins and prepare for & lead recurring Executive Business Reviews\n\n* Ensure execution against contractual obligations and manage internal resources to troubleshoot client experience and technical issues \n\n* Monitor and improve performance against key client health metrics (e.g., utilization, NPS, ROI) \n\n* Identify opportunities for client participation in marketing collateral (e.g., case studies, webinars, PR) and work with Marketing and client to design, develop, and publish/promote\n\n* Lead client renewals in collaboration with Memora’s Sales team to ensure timely planning, discussions and internal team coordination\n\n* Generate revenue expansion opportunities with existing accounts by leveraging existing and new stakeholder relationships\n\n\n\n\n\n* Internal/Team Development Responsibilities\n\n\n\n* Collaborate with Sales team leadership to develop processes that facilitate revenue growth with existing clients\n\n* Lead or support development of scalable processes and resources (e.g., playbooks, SOPs, training materials) to facilitate team onboarding, improve cross-functional coordination, and build consistency in client servicing and management\n\n* Represent the voice of the client internally to inform Memora’s product strategy and roadmap\n\n* Provide coaching and support to CSEs and newer team members, as needed\n\n\n\n\n\n\n \n\nQualifications (Required):\n\n\n* You have 5-8 years client-facing experience (Client Success, Account Management, Implementation) in healthcare, SaaS,  or digital health serving US-based hospital systems and/or other ecosystem partners\n\n* You can communicate complex ideas clearly and concisely (both written and verbally)\n\n* You are an expert in building high-trust relationships with client project teams and leaders by understanding their needs, motivations, and challenges, and by being an advocate for them within your organization\n\n* You possess strong proficiency with analyzing and presenting data in a meaningful way (i.e., storytelling with data)\n\n* You have experience orchestrating resources within your organization to address client challenges, ensuring the needs of your clients are successfully met while also meeting any relevant business constraints\n\n* You have a bias toward action and a “one team” mentality\n\n* Ability to occasionally travel to client sites (mainly in US; 10-20% travel)\n\n* Ability to comply with clients’ COVID vaccination requirements \n\n\n\n\n \n\nQualifications (Bonus):\n\n\n* You have prior experience building best practice Client Success processes and tools\n\n* Skillful with Google Suite and BI tools (e.g., Looker, Tableau) for creating documents and presentations, or analyses; familiarity with Salesforce\n\n* Experience collaborating with clinicians at a health system or a provider organization on clinical operations and clinical model design\n\n* You have prior experience as a clinician\n\n\n\n\nThis position offers remote flexibility allowing employees to work from home in any of the following hubs: Seattle, WA; Bay Area, CA; New York City, NY; and Chicago, IL. \n\nWhat You Get:\n\n\n* An opportunity to work on a rapidly scaling care delivery platform, engaging thousands of patients and care team members and growing 2-3x annually\n\n* Enter a highly collaborative environment and work on the fun challenges of scaling a high-growth startup\n\n* Work alongside world-class clinical, operational, and technical teams to build and scale Memora\n\n* Shape how leading health systems and plans think about modernizing the care delivery experience for their patients and care teams\n\n* Improve the way care is delivered for hundreds of thousands of patients\n\n* Gain deep expertise about healthcare transformation and direct customer exposure with the country’s most innovative health systems and plans\n\n* Ownership over your success and the ability to significantly impact the growth of our company\n\n* Competitive salary and equity compensation with benefits including health, dental, and vision coverage, flexible work hours, paid maternity/paternity leave, bi-annual retreats, Macbook, and a 401(k) plan\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Travel, Senior, Marketing and Sales jobs that are similar:\n\n $67,500 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nMemora Health works with leading healthcare organizations to make complex care journeys simple for patients and clinicians so that care is more accessible, actionable, and always-on. Our team is rapidly growing as we expand our programs to reach more health systems and patients, and we are excited to bring on a Payroll & Benefits Specialist.\n\nThe Payroll & Benefits Specialist role will have the critical responsibility of performing a variety of technical and administrative duties in support of our People Operations function. The ideal candidate will have a keen attention to detail and optimize to create the best possible experience for our employees. Additionally, this role will work closely with other members of the Operations & Finance teams, as well as our Revenue Operations function.\n\nIdeal candidates will not only be driven by the problem we are solving but also by the innovative approach and technology that we are applying to healthcare - looking to make a significant impact on healthcare delivery. We’re looking for someone with exceptional curiosity and enthusiasm for solving hard problems.\n\nPrimary Responsibilities:\n\n\n* Manage payroll administration in partnership with Head of People Operations\n\n* Serve as main point of contact for employee benefit and payroll issues\n\n* Maintain records, reporting, multi-state tax accounts and other documentation required by federal, state, and provider rules, regulations, and policies in partnership with our brokerage team\n\n* Administer annual benefits open enrollment process\n\n* Partner with leave mgmt provider to ensure timely and accurate pay and benefits admin\n\n\n\n\n \n\nQualifications (Required):\n\n\n* 2+ years of related experience \n\n* Proficient with HRIS and payroll platforms\n\n* Excellent organizational skills and attention to detail\n\n* Strong analytical and problem-solving skills\n\n\n\n\n \n\nQualifications (Bonus):\n\n\n* SHRM-CP and/or CPP preferred\n\n* Experience with Rippling HRIS\n\n\n\n\n\n\nWhat You Get:\n\n\n* An opportunity to work on a rapidly scaling care delivery platform, engaging thousands of patients and care team members and growing 2-3x annually\n\n* Enter a highly collaborative environment and work on the fun challenges of scaling a high-growth startup\n\n* Work alongside world-class clinical, operational, and technical teams to build and scale Memora\n\n* Shape how leading health systems and plans think about modernizing the care delivery experience for their patients and care teams\n\n* Improve the way care is delivered for hundreds of thousands of patients\n\n* Gain deep expertise about healthcare transformation and direct customer exposure with the country’s most innovative health systems and plans\n\n* Ownership over your success and the ability to significantly impact the growth of our company\n\n* Benefits including health, dental, and vision coverage, flexible work hours, paid parental leave, company retreats, Macbook, and a 401(k) plan with employer matching\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Finance and Finance jobs that are similar:\n\n $75,000 — $120,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nMemora Health works with leading healthcare organizations to make complex care journeys simple for patients and clinicians so that care is more accessible, actionable, and always-on. Our team is rapidly growing as we expand our programs to reach more health systems and patients, and we are excited to bring on a Senior Data Engineer. \n\nIn this role, you will have the responsibility of driving the architecture, design and development of our data warehouse and analytics solutions, alongside APIs that allow other internal teams to interact with our data. The ideal candidate will be able to collaborate effectively with Memora’s Product Management, Engineering, QA, TechOps and business stakeholders.\n\nThis role will work closely with the cross-functional teams to understand customer pain points and identify, prioritize, and implement maintainable solutions. Ideal candidates will be driven not only by the problem we are solving but also by the innovative approach and technology that we are applying to healthcare - looking to make a significant impact on healthcare delivery. We’re looking for someone with exceptional curiosity and enthusiasm for solving hard problems.\n\n Primary Responsibilities:\n\n\n* Collaborate with Technical Lead, fellow engineers, Product Managers, QA, and TechOps to develop, test, secure, iterate, and scale complex data infrastructure, data models, data pipelines, APIs and application backend functionality.\n\n* Work closely with cross-functional teams to understand customer pain points and identify, prioritize, and implement maintainable solutions\n\n* Promote product development best practices, supportability, and code quality, both through leading by example and through mentoring other software engineers\n\n* Manage and pare back technical debts and escalate to Technical Lead and Engineering Manager as needed\n\n* Establish best practices designing, building and maintaining data models.\n\n* Design and develop data models and transformation layers to support reporting, analytics and AI/ML capabilities.\n\n* Develop and maintain solutions to enable self-serve reporting and analytics.\n\n* Build robust, performant ETL/ELT data pipelines.\n\n* Develop data quality monitoring solutions to increase data quality standards and metrics accuracy.\n\n\n\n\nQualifications (Required):\n\n\n* 3+ years experience in shipping, maintaining, and supporting enterprise-grade software products\n\n* 3+ years of data warehousing / analytics engineering\n\n* 3+ years of data modeling experience\n\n* Disciplined in writing readable, testable, and supportable code in JavaScript, TypeScript, Node.js (Express), Python (Flask, Django, or FastAPI), or Java.\n\n* Expertise writing, and consuming RESTful APIs\n\n* Experience with relational or NoSQL databases (PostgreSQL, MySQL, MongoDB, Redis, etc.)\n\n* Experience with Data Warehouses (BigQuery, Snowflake, etc.)\n\n* Experience with analytical and reporting tools, such as Looker or Tableau\n\n* Inclination toward test-driven development and test automation\n\n* Experience with scrum methodology\n\n* Excels in mentoring junior engineers\n\n* B.S. in Computer Science or other quantitative fields or related work experience\n\n\n\n\nQualifications (Bonus):\n\n\n* Understanding of DevOps practices and technologies (Docker, Kubernetes, CI / CD, test coverage and automation, branch and release management)\n\n* Experience with security tooling in SDLC and Security by Design principles\n\n* Experience with observability and APM tooling (Sumo Logic, Splunk, Sentry, New Relic, Datadog, etc.)\n\n* Experience with an integration framework (Mirth Connect, Mule ESB, Apache Nifi, Boomi, etc..)\n\n* Experience with healthcare data interoperability frameworks (FHIR, HL7, CCDA, etc.)\n\n* Experience with healthcare data sources (EHRs, Claims, etc.)\n\n* Experience working at a startup\n\n\n\n\n\n\nWhat You Get:\n\n\n* An opportunity to work on a rapidly scaling care delivery platform, engaging thousands of patients and care team members and growing 2-3x annually\n\n* Enter a highly collaborative environment and work on the fun challenges of scaling a high-growth startup\n\n* Work alongside world-class clinical, operational, and technical teams to build and scale Memora\n\n* Shape how leading health systems and plans think about modernizing the care delivery experience for their patients and care teams\n\n* Improve the way care is delivered for hundreds of thousands of patients\n\n* Gain deep expertise about healthcare transformation and direct customer exposure with the country’s most innovative health systems and plans\n\n* Ownership over your success and the ability to significantly impact the growth of our company\n\n* Competitive salary and equity compensation with benefits including health, dental, and vision coverage, flexible work hours, paid maternity/paternity leave, bi-annual retreats, Macbook, and a 401(k) plan\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Python, DevOps, NoSQL, Senior, Engineer and Backend jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nMemora Health works with leading healthcare organizations to make complex care journeys simple for patients and clinicians so that care is more accessible, actionable, and always-on. Our team is rapidly growing as we expand our programs to reach more health systems and patients, and we are excited to bring on a Senior Software Engineer- Solutions Engineering. \n\nThe Senior Software Engineer role will have the critical responsibility of enhancing and evolving Memora's product architecture. The ideal candidate will be able to lead complex projects from start to finish and across multiple release cycles. Additionally, this role will work closely with engineering to tackle a wide variety of health care integration infrastructure needs and help build an efficient and scalable service, delivering quality features and a great customer experience Ideal candidates will not only be driven by the problem we are solving but also by the innovative approach and technology that we are applying to healthcare - looking to make a significant impact on healthcare delivery. We’re looking for someone with exceptional curiosity and enthusiasm for solving hard problems.\n\nPrimary Responsibilities:\n\n\n* Work closely with engineering as well as cross-org teams to tackle a wide variety of health care integration infrastructure needs and help build an efficient and scalable service, delivering quality features and a great customer experience.\n\n* Lead the design, development, deployment, and iteration of complex features, collaborating with Engineers, Customer Success, Product Managers, UX designers, and leadership\n\n* Enhance and evolve Memora's product architecture.\n\n* Collaborate closely with cross-functional teams to understand customer pain points and identify, prioritize, and implement re-usable integrations.\n\n* Promote product development best practices, supportability, and code quality, both through leading by example and through mentoring other software engineers\n\n* Keep current with emerging industry trends and technology to inform leadership and the Product Team\n\n\n\n\n \n\nQualifications (Required):\n\n\n* 7+ years experience in shipping enterprise-grade software products.\n\n* Experience leading complex projects from start to finish and across multiple release cycles, including conceptualization, product integration, deployment, monitoring, and upgrade\n\n* Ability to write readable, testable, and supportable code in JavaScript, TypeScript, Node.js (Express), or Python (Flask, Django, or FastAPI)\n\n* Experience with Authentication & Authorization frameworks / methods and Integrations.\n\n* Inclination toward test-driven development and test automation\n\n* Ability to collaborate with Product Management and Customer Success to clarify requirements, scope work, and drive product deliverables\n\n* Excels in mentoring junior engineers\n\n* Advanced understanding of DevOps practices and technologies (Docker, Kubernetes, CI / CD, release management)\n\n* Experience with security tooling in SDLC and Security by Design principles\n\n* Experience with observability and APM tooling (Sumo Logic, Splunk, Sentry, New Relic, Datadog, etc.)\n\n* B.S., M.S., or Ph.D. in Computer Science or other quantitative fields or related work experience\n\n\n\n\n \n\nQualifications (Bonus):\n\n\n* Experience with event driven architecture/technologies (RabbitMQ, Kafka, BullMQ, etc)\n\n* Experience with Nodejs build systems (rush, nx, vite, etc.)\n\n* Experience with Mirth Connect integration framework\n\n* Experience in health tech\n\n* Experience working at a startup\n\n\n\n\n \n\nWhat You Get:\n\n\n* An opportunity to work on a rapidly scaling care delivery platform, engaging thousands of patients and care team members and growing 2-3x annually\n\n* Enter a highly collaborative environment and work on the fun challenges of scaling a high-growth startup\n\n* Work alongside world-class clinical, operational, and technical teams to build and scale Memora\n\n* Shape how leading health systems and plans think about modernizing the care delivery experience for their patients and care teams\n\n* Improve the way care is delivered for hundreds of thousands of patients\n\n* Gain deep expertise about healthcare transformation and direct customer exposure with the country’s most innovative health systems and plans\n\n* Ownership over your success and the ability to significantly impact the growth of our company\n\n* Benefits including health, dental, and vision coverage, flexible work hours, paid parental leave, company retreats, Macbook, and a 401(k) plan with employer matching\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to Design, Python, DevOps, Senior and Engineer jobs that are similar:\n\n $60,000 — $110,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n

\nMemora Health works with leading healthcare organizations to make complex care journeys simple for patients and clinicians so that care is more accessible, actionable, and always-on. Our team is rapidly growing as we expand our programs to reach more health systems and patients, and we are excited to bring on a Commercial Enablement Manager. \n\nThe Commercial Enablement Manager role, reporting to the Director of Product Marketing, will have the critical responsibility of ensuring colleagues across our Commercial function are trained, enabled, and empowered to drive a superb customer experience from the start of the sales journey through program go-live. The ideal candidate will be able to identify and prioritize training needs, build and deliver enablement programs to Client Delivery, Customer Success, Revenue, and customers directly. Additionally, this role will work closely with Care Delivery, Marketing, and Product to obtain and develop content for Commercial enablement programs. Ideal candidates will not only be driven by the problem we are solving but also by the innovative approach and technology that we are applying to healthcare - looking to make a significant impact on healthcare delivery. We’re looking for someone with exceptional curiosity and enthusiasm for solving hard problems.\n\nPrimary Responsibilities:\n\n\n* Partner with Commercial leaders across Care Delivery, Client Delivery, Client Success, Marketing, Revenue, and Solutions Consulting to identify training needs for customer-facing colleagues.\n\n* Build high-quality, engaging internal training curriculum and materials to educate customer-facing teams on product releases, messaging and positioning changes, and general client readiness.\n\n* Develop external customer education strategy and materials focused on streamlining change management and driving end-user adoption during implementation and go-live. Aid delivery teams in execution of customer onboarding and training sessions.\n\n* Implement an accountability system, measurement strategy, and feedback process to ensure adherence to training, measure effectiveness of programs, and drive data-driven enablement strategies.\n\n* Own the enablement calendar and knowledge management process for internal and external training events, managing coordination of content/attendance and enabling easy access to customer-facing collateral.\n\n\n\n\n \n\nQualifications (Required):\n\n\n* 5+ years experience in enablement roles (e.g. sales enablement, sales coaching, customer education, product marketing) including at least one year of customer-facing experience (e.g. sales, customer success, solutions consulting)\n\n* Demonstrated success in building training content and programs to enable customer-facing teams in onboarding or ongoing training\n\n* Strong presentation and communication skills, both verbal and written, and enjoys presenting to and enabling via varied learning styles\n\n* Expert in driving clarity and seeking alignment in ambiguous environments and across functions\n\n* Experience with platforms such as Gong, Salesforce, or interactive demo vendors to build tech-driven enablement programs\n\n\n\n\n \n\nQualifications (Bonus):\n\n\n* Experience working with health systems buyers\n\n* Experience at a high-growth B2B or B2B2C health tech or SaaS startup\n\n\n\n\n \n\nWhat You Get:\n\n\n* An opportunity to work on a rapidly scaling care delivery platform, engaging thousands of patients and care team members and growing 2-3x annually\n\n* Enter a highly collaborative environment and work on the fun challenges of scaling a high-growth startup\n\n* Work alongside world-class clinical, operational, and technical teams to build and scale Memora\n\n* Shape how leading health systems and plans think about modernizing the care delivery experience for their patients and care teams\n\n* Improve the way care is delivered for hundreds of thousands of patients\n\n* Gain deep expertise about healthcare transformation and direct customer exposure with the country’s most innovative health systems and plans\n\n* Ownership over your success and the ability to significantly impact the growth of our company\n\n* Benefits including health, dental, and vision coverage, flexible work hours, paid parental leave, company retreats, Macbook, and a 401(k) plan with employer matching\n\n\n \n\n#Salary and compensation\n No salary data published by company so we estimated salary based on similar jobs related to SaaS, Consulting, Education and Sales jobs that are similar:\n\n $57,500 — $85,000/year\n
\n\n#Benefits\n 💰 401(k)\n\n🌎 Distributed team\n\n⏰ Async\n\n🤓 Vision insurance\n\n🦷 Dental insurance\n\n🚑 Medical insurance\n\n🏖 Unlimited vacation\n\n🏖 Paid time off\n\n📆 4 day workweek\n\n💰 401k matching\n\n🏔 Company retreats\n\n🏬 Coworking budget\n\n📚 Learning budget\n\n💪 Free gym membership\n\n🧘 Mental wellness budget\n\n🖥 Home office budget\n\n🥧 Pay in crypto\n\n🥸 Pseudonymous\n\n💰 Profit sharing\n\n💰 Equity compensation\n\n⬜️ No whiteboard interview\n\n👀 No monitoring system\n\n🚫 No politics at work\n\n🎅 We hire old (and young)\n\n